DACHSER honored again for successful app community

At DACHSER, more than 1,000 employees are already empowered to build applications themselves as citizen developers. The community continues to grow and is making a significant contribution to digitizing analogue processes independently, quickly and easily. The decentralized experts are highly committed to building solutions themselves on site and are constantly improving them.

Under the motto "away from the clipboard", DACHSER has already saved 10.2 million pages of paper in various processes, as many use cases can be built and digitized with the modular system. The Citizen Development approach not only contributes to digitalization, but also saves resources. For 10.2 million pages, the equivalent of 570,012 liters of water or 212,075 kWh of electricity is needed if recycled paper is used as the basis.

"We are very proud of this award for our growing global Citizen Development community," explains Jan Herzig, Team Lead Digital Platform Products in Corporate Digital Innovation & Development. "We still have a lot to do: There are still some paper-based processes in the company that can be digitized by the employees themselves. With the smapOne solution, we can enable them to do this. And what's more, building our own apps is fun, as the positive feedback from the company proves."

A no-code platform is by no means used to create parallel worlds to existing systems, but rather supports corporate IT applications and applications at DACHSER and reveals further potential for digitalization.

"The aim is to strengthen the digital mindset of employees and promote digital creativity," says Jürgen Sakry, Department Head Shared Services. "Clear guidelines are important. The Citizen Developer Community at DACHSER is therefore trained and supported by a central audit team. The central team also ensures that all applications are of high quality and comply with data protection guidelines. Company templates are created to avoid redundant development."

How does empowerment work?

Citizen development is a business trend and an important part of digital transformation. Employees who have no special IT or programming skills but are IT-savvy are given the opportunity to use development environments (so-called no-code platforms) to create applications themselves that add value to the company and optimize processes. These employees are known as "citizen developers".